A deposit is required to secure your booking. The amount varies depending on the type and length of the session. If a deposit is not received within 72 hours, the booking may be cancelled and the time slot made available to other clients.
Deposits are non-refundable. If you need to cancel, the deposit can be applied toward a future booking or service.
If the cancellation is on our end, your deposit will be fully refunded.
E-transfer is the easiest method - cash is also accepted, along with Paypal and credit card online via Quickbooks invoices. We do not have a physical card reader at the studio.
Payment is due in full at the end of the session, or upon delivery of the final mix if you are only purchasing mixing or mastering services. Final deliverables will not be sent until payment is received.
We do not accept walk-ins at this time. All in-person sessions must be booked in advance.
Sessions begin at the agreed-upon time. If you arrive late, the session will still start and end at the scheduled time and the rate will not be adjusted.
With at least 48 hours’ notice, we may be able to adjust your start time depending on availability.
To help make the most of your session, we recommend sending any files you’d like to work on (such as stems or demos) at least 24 hours in advance so we can prepare.
The studio does not operate in Pro Tools. If you would like to work from a Pro Tools session, please send stems or a demo for us to work from instead.
With the exception of drum breakables, you are welcome to use any of the studio equipment during your session. Please refer to the gear list, and feel free to ask if you have questions about available equipment. While most gear is usually available, occasional servicing may make certain items temporarily unavailable, so please check in advance if you plan to use something specific.
All mixing and mastering services include three additional revisions after the first mix delivery at no additional charge. Further revisions are subject to hourly rates.
Smoking and drug use are not permitted inside the studio. You are welcome to smoke outside.
Food is allowed at your discretion, provided it does not pose a risk to studio equipment. Non-breakable, sealable containers such as travel mugs are recommended for drinks.
If you have any further questions around specifics of your project, or want to inquire about rates, please get in touch!